A new standard for connected educationIntroductory school offer GH¢40 / learner / term

HELP CENTRE / HLS

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QUESTIONS & ANSWERS

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Search below or browse everything. Answers describe current capabilities and implementation requirements accurately.

What exactly is HLS?

HLS brings together digital learning resources, assessments, school administration and family engagement in one connected education ecosystem. Specific modules may require activation or further configuration.

Does HLS replace teachers?

No. HLS supports educators with tools for teaching, practice, assessment and communication. Teachers remain central to learning and safeguarding.

Which age groups can use it?

The HLS resource collection spans early years, primary and junior high school. Access and suitability vary by application and school curriculum.

Can a school run a pilot first?

Yes. Use our rollout planner to outline a pilot, then contact the team to agree on a practical implementation and support plan.

Does it work without internet?

Some HLS learning applications are designed for offline-first use. Initial installation, updates, authentication and data synchronisation may still require internet access. Offline availability differs by app.

How much does HLS cost in Ghana?

The advertised introductory reference is GH¢40 per learner per term for eligible schools. Final inclusions, fees and terms must be confirmed through an approved proposal or invoice.

Can schools pay using mobile money?

The payment integration is designed for supported mobile money and card methods through an authorised provider. Availability depends on merchant activation and approved channels. The public checkout is not active until setup is complete.

What about schools outside Ghana?

International schools may request a tailored quotation. Cross-border payment options, local pricing, currency and compliance need to be confirmed before any charge is taken.

Is school data shared between institutions?

The intended architecture provides separate access boundaries for each institution. Production tenant isolation and permissions must be verified before school accounts are onboarded.

How do I report a security or privacy concern?

Use the contact page to request a private channel with the HLS security or privacy team. Never send passwords, pupil records or payment credentials through public forms or WhatsApp.

Where can I get an app or textbook?

Our catalogue explains available resources. Approved download and login links will be published as each production application is verified and activated; avoid unverified APK files.

Can parents and teachers have more than one role?

The planned ecosystem supports appropriate multiple roles, subject to secure provisioning and school permissions. Actual access depends on the connected school’s account setup.

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